FAQ

If you are a student and you have signed up for a Campus Mail Slot, your address is in the email sent to you. The address will look like the following:

Do not use your housing address for mail. Mail cannot be delivered to the dorms. Any mail sent to a dorm address runs a high risk of being returned to the sender.

Snow College dorms are secure facilities and do not have mail receptacles. Because of this, Snow College offers the Mail Slot service FREE to students. If you live in a dorm and want to receive mail, you will need to sign up for a Mail Slot.

Mail is delivered several times a day from 5 different carriers. No one carrier delivers at a specific time, day in and day out. On average it takes about 60-90 minutes from the time the carrier drops their load for mail being completely processed and ready for pick up.

Average arrival times are as follows:

• USPS: 10-10:30 am
• UPS: 11am-4pm
• Fed Ex Ground: 10am-3pm
• Fed Ex Express: 11:30 am- 3:30pm
• DHL: Variable and unpredictable

NO! You will however need to register for a slot if at any point you have let your registration go inactive. This means picking up mail and packages in a timely manner. If things are left sitting for long periods of time, we assume the registration is no longer active and will discontinue services.

All mail is kept in the Mail Services building. Bring in your student ID. We will scan it and get your packages for you.

Only married couples are allowed to “share” a registration. If you feel you have special circumstances that should be considered, please speak with Mail Service Management.

• Look for an email from Mail Services (mail.services@sanmingzhi.net).
• When your package is ready to be picked up you will receive an email from Mail Services. You may receive an email from the carrier who delivered your mail but this does not mean we have processed your mail. Please wait for an email from Snow College Mail Services.

Absolutely! As long as your package has a pre-paid label for UPS or FedEx, we would be glad to send it out for you!

Unfortunately we cannot. BUT you can create a label for yourself by clickinghere.

You can create a labelhere.

Packages received by Snow College Mail Services after a student has left Snow will be processed 1 of 3 ways. If a student contacts us before the piece is actually received, Mail Services can hold the piece for pick up in person. If prior arrangements have not been made, Mail Services reserves the right to return the piece to the original sender. If the package has not been returned and the student would like the piece sent to the correct address, Mail Services will charge an $8 processing fee PLUS postage. The package will not be processed until proof of payment has been received by Mail Service Management. After 5 business days without proof of payment, the package will be returned to sender.

Unfortunately no. Mail Services cannot give out mail or packages without matching photo ID. This means the name in our system must match the name on the package and the name on the ID as well as the picture on the ID must match the face at the window.

Our hour vary depending on the holiday. To view a full description of our Holiday schedule, clickhere.

You may receive a notice for packages and first class mail from Mail Services to the email that you used to register. You may receive a notice from the carrier. However make sure to give us plenty of time to process the piece before coming to pick it up.